10 Top GDPR Compliant Survey Platforms

When collecting customer data through surveys, GDPR compliance is essential to ensure privacy and protect respondents' rights.

The General Data Protection Regulation (GDPR) establishes strict guidelines for handling personal data, including transparency, consent, and secure processing.

Businesses collecting survey data must act as data controllers, determining how and why data is processed, while survey platforms act as data processors, responsible for processing data on behalf of the controllers.

To ensure GDPR compliance and avoid penalties, survey platforms must:

• Provide customizable consent forms to gather explicit permission from respondents.

• Ensure data security through encryption (e.g., AES-256) and storage in ISO 27001-certified servers.

• Offer tools for data access, rectification, deletion, and portability to honor respondents' rights.

• Sign data processing agreements (DPAs) with businesses to outline data use responsibilities.

Additionally, businesses should seek platforms that do not share collected data with third parties, such as advertisers, and grant exclusive data ownership to users.

While it's always wise to put staff on regular GDPR training courses, selecting a GDPR survey platform that meets these criteria will enable businesses to collect insights responsibly, comply with global privacy laws, and maintain user trust.

TWIPLA ensures businesses remain secure and compliant while analyzing website data. Fully GDPR compliant, it uses cookieless tracking and data anonymization to protect personal information.

Data is securely stored in ISO 27001-certified servers in Germany, while its Privacy Center helps businesses align with regulations like GDPR, CCPA, and ePrivacy, ensuring insights are gained responsibly.

Explore TWIPLA's Privacy Center

SurveyMonkey from the view of a data analyst
- Miracle, Data Analyist in Ireland, Capterra review

Pros: I love how easy it was to build surveys. As a Data Analyst every day I have to make many surveys and if can be a quite tedious task but Survey Monkey speads up the process and makes it more enjoyable. This is because I can add customizable questions.

Cons: What I didn't like was the pricing. Other alternatives that I know of are free e.g. Google Forms it felt a bit annoying to have to pay for features etc but it's worth the money. But having Google Forms as a free alternative is definitely tempting to switch to.

Read the Blog: Is Google Forms GDPR Compliant?

SurveyMonkey is a trusted platform for creating and managing surveys with a focus on data security and compliance. Fully GDPR-compliant, it protects respondent data through robust encryption and ensures businesses meet global data privacy regulations.

With features like customizable consent forms and secure data handling, this GDPR survey platform enables organizations to collect feedback while maintaining trust and adhering to compliance standards.

Read the Blog: Is SurveyMonkey GDPR Compliant?

Easy to integrate survey solution
- Patrick, Development Team Lead in Germany, Capterra review

Pros: It was fairly easy to setup for us and integrates well with our website, as well as our other infrastructure (pushing survey results to e.g. Slack or Big Query). It offers us good customization and the ability for marketing or non-technical product people to leverage it. The Survicate AI functionality is also very useful to do product research if you have collected a lot of feedback and want to go through it fast.

Cons: We did not see an ability to use emails and in-app surveys together while not over-surveying individual users (for example reach out to all users which did not answer an in-app survey via email).

Survicate is committed to security and compliance, providing GDPR survey software tools to collect feedback responsibly. It employs data encryption and anonymization to protect user information and meets global data privacy regulations. By enabling businesses to gather insights securely, Survicate ensures trust and adherence to legal standards in every interaction.

Survey Legend Review
- Ian, Marketing in US, Capterra review

Pros: Real-Time Analytics and Reporting: SurveyLegend provides robust real-time analytics and reporting tools. The ability to see responses as they come in and access detailed reports with visualizations makes it easier to analyze data and extract meaningful insights quickly.

Cons: While SurveyLegend offers a free plan, it is quite limited in terms of features and functionality. Advanced features and more comprehensive customization options are locked behind the paid tiers, which may be a drawback for users with tight budgets or those wanting to fully explore the platform before committing financially.

SurveyLegend prioritizes security and compliance by adhering to GDPR survey questions standards and offering specific measures to safeguard data.

It uses AES-256 encryption for secure data storage and transmission, while its customizable consent forms allow businesses to meet specific regional privacy requirements.

Data backups are performed regularly, ensuring both reliability and compliance, making this GDPR survey platform a trusted choice for secure feedback collection.

Well Done Guys
- Riaan, Director in UK, Capterra review

Pros: Just to mention a few, Flexibility of questionnaire and layout, Integration options, Reporting, Delivering of assessments....... I can go on and on..........We started using this software five years ago and never looked back. It is by far the most user-friendly software, and if I ever need help with something, there is always someone to help.

Cons: Overall, I am delighted with Pointerpro. If I am to pick something, it would be the ability to have a timer built within the questionnaire eliminating the need to build stand-alone modules for our timed assessments within the assessment suites.

Pointerpro places a strong emphasis on security and survey software GDPR compliance, ensuring all feedback collected aligns with legal requirements.

It employs SSL encryption for secure data transfer and offers features like automated data purging to maintain privacy standards.

Stored data is hosted in ISO 27001-certified data centers within the EU, providing peace of mind for organizations managing sensitive respondent information.

Nice tool for short surveys
- Verified Reviewer, Capterra review

Pros: Compared to TypeForm, SurveySparrow was faster for large survey with multiple logic leaps, the UI did not have the bugs I became accustomed to in TypeForm and SurveySparrow had good optionality for a technical survey (the number field accepts decimals, which TypeForm does not; matrix-type questions have a reasonable amount fo flexibility).

Cons: Unfortunately, we ended up not selecting it. We had difficulties copying groups of questions and entire logic branches (which we need to be able to do), so building a large, complex survey would have been too labor intensive. Maybe it is possible, but I could not find an easy way to do it and was working against a deadline.

SurveySparrow combines compliance with a user-centric approach, ensuring all collected feedback meets GDPR standards. It provides secure data encryption (AES-256), customizable consent forms, and tools for automated data deletion to simplify privacy compliance.

Data is stored on ISO 27001-certified servers, with routine backups and multi-factor authentication to prevent unauthorized access.

Additionally, SurveySparrow includes real-time audit logs, offering businesses transparency in tracking all data-related activities, ensuring robust adherence to privacy regulations.

An application that will make your work easier
-Jakub, Business Trainer in Poland, Capterra review

Pros: The application facilitates work, has many options and possibilities both in terms of surveys and quizzes. You can create your own templates, measure NPS satisfaction. It is simple and intuitive. A great option related to reports. You can also send the survey in the form of a QR Code. Ease of copying data from previous surveys when creating a new, similar one.

Cons: Old entries could be automatically transferred, e.g. after 6M, to the archive.

Startquestion takes a proactive approach to security and compliance, fully adhering to GDPR standards for feedback collection. It uses SSL and TLS protocols for encrypted data transfer and stores information on ISO 27001-certified servers.

The platform also features customizable data retention policies and offers users the ability to anonymize responses, ensuring privacy at every step. This GDPR survey platform's tools for consent management and compliance audits make it a reliable option for businesses prioritizing data security and trust.

Survio's probably the easiest to use survey maker out there
- Deniz Nur, IT Specialist in Turkey, Capterra review

Pros: I love the drag and drop builder. It works very smoothly and looks very easy on the eye. I think it makes it much easier to use, especially for non-technical personnel. I also like all the native integrations they have available. It was a good surprise to not have to use API to connect it to our other tools

Cons: The embedded surveys are far from 100% stable. We've seen instances where the survey would take forever to load or the buttons wouldn't load at all

Survio emphasizes GDPR compliance and data security by employing AES-256 encryption and SSL protocols to ensure secure data transfer and storage. Data is hosted on ISO 27001-certified servers located in the EU, providing maximum protection against breaches.

The platform performs daily automated backups to prevent data loss and enables users to anonymize or delete responses as needed. Survio also provides detailed consent form templates that can be customized to meet regional legal requirements, ensuring businesses adhere to strict privacy laws while responsibly collecting feedback.

An essential tool for data management and analysis of my company
- Luz Mary, Teacher in US, Capterra review

Pros: What impressed me most about this platform was its level of sophistication and ease of use. From creating and distributing questionnaires to analyzing and presenting data, everything was done smoothly and efficiently.

Cons: Some of the more advanced analyzes require a deeper level of technical knowledge. While the interface is easy to use for most functions, in certain cases I found myself searching for more guidance or documentation to fully understand how to get the most out of certain features and more advanced analytics.

SoGoSurvey prioritizes security and compliance by adhering to GDPR and other global privacy standards. It uses enterprise-grade encryption (AES-256) to secure data during transmission and storage.

Data is hosted in ISO 27001-certified data centers, and the platform provides features such as automated response anonymization, customizable retention policies, and detailed compliance reports.

Additionally, SoGoSurvey supports customizable consent forms to meet regional legal requirements and provides real-time monitoring for enhanced security, making it a trusted choice for secure feedback management.

Robust features for collecting feedback
- Stephan, Manager in Grenada, Capterra review

Pros: Zonka feedback is definitely not your everyday feedback collection tool. It has lots of robust features, the platform itself is very intuitive and offers great value for the price. What i love: - Conditional logic & automations - You can import contacts you already have to send surveys to - Create tags for responses, enabling to filter those responses - Add tasks and create custom alerts to follow up with certain responses - Shopify and other premium integrations to import / export you leads / contacts - Exciting features to come outlined in their roadmap

Cons: There are a couple of things that i think could be improved such as the overall survey design layout, more font options and a preview mode for mobile, tablet and desktop while editing. Also, some video tutorials will help to get through and understand more in-depth the features offered.

Zonka Feedback ensures strict security and compliance measures, fully aligning with GDPR and other global privacy regulations. It uses industry-standard AES-256 encryption for data storage and SSL protocols for secure transmission. Data is hosted in highly secure, ISO 27001-certified data centers, ensuring robust protection against breaches.

This GDPR survey platform also offers automated tools for response anonymization, customizable consent forms, and data retention policies, enabling businesses to manage compliance effectively. Regular security audits and real-time monitoring further enhance its reliability, making it a trusted platform for secure feedback collection.