Visitor Surveys & Polls
You know what they did. Now ask them why.
Visitor Surveys & Polls gives you two ways to ask: a poll directly embedded on a website page, or a survey on its own link you can send anywhere. Every poll answer comes back with the visitor attached: new or returning, where in the world they were, and the device they used. Included on every plan.
ANALYZEVisitor Surveys & Polls is one of five Analyze tools. → Explore them all
Two ways to ask. One way to read the answers.
Polls
Questions in a bubble on your site, asked while visitors are there.
Surveys
Questions on a link of their own, answered away from your site.
Who Answered
Drop-off question by question, and the visitor behind every poll answer.
Polls
Ask the checkout question on the checkout page.
A poll is a small bubble in the corner of your site. Choose the pages it appears on, or the ones it should never touch. The pricing question sits on the pricing page, and the "what stopped you" question sits on the cart.
Visitors answer in the moment, while the reason is still fresh, not three days later in an email they'll ignore.
- Ten question types, from star ratings and sliders to email, phone number and date
- Your colors, your logo, left or right corner, sized and spaced to fit your layout
- Let visitors dismiss it, or start it closed so it never gets in the way
- Build it with a live preview beside you, and save it as a draft until it's right
SURVEYS
Take your questions beyond your website.
A survey lives on its own link, so it goes wherever your audience is: an email, a social post, a QR code on the counter, a thank-you page after checkout.
Show one question at a time or all at once. Add a progress bar and an estimated time so people know what they're signing up for, then send them to a voucher page when they finish.
- Up to 65 questions, in surveys and polls alike
- Copy the link straight from your survey list and paste it anywhere
- Your colors and logo throughout, and on premium plans the "Powered by" label can go
WHO ANSWERED
New visitors and returning visitors give different answers.
Most survey tools hand you a pile of answers and nothing else.
Here, every poll answer arrives with the visitor attached: new or returning, their country, device, operating system and browser, how long they took and how much they completed. Filter by visitor type and read what your regulars said apart from your first-timers.
Every poll and survey is also a funnel, so you see the exact question where people gave up.
- Open any participant and read their answers in full, question by question
- Every answer option shown with its share and response count, plus how many people replied to each question
- Initiations, responses, completion rate and average time for both, plus dismisses for polls, so you know when the question itself is the problem
ONE PLATFORM, FOUR STAGES
Most analytics show you what happened. TWIPLA tells you what to do about it.
Every tool runs on the same setup, and the filters you set follow you from report to report. So a number on this page becomes a recording, a funnel or an answer in one click. Analyze is where the numbers turn into behavior. Here's the whole route.
- OBSERVE: See what's happening →
- ANALYZE: See how visitors behave YOU ARE HERE
- UNDERSTAND: See what it costs you →
- ACT: See what to do next →
